Tech for Retail - Europe's leading trade fair for technological and eco-responsible retail innovations TFR2023 " IT (INFORMATIQUE) " CM.COM
CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. Our platform empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels to drive sales, gain customers and increase customer happiness.
Loïc Peeters - Head of User Care, Rakuten
Pierre Garrigues - Director France, CM.com
Welcome to a new era where every interaction counts. With Loïc Peeters, Head of User Care at Rakuten, and Pierre Garrigues, French Director at CM.com, find out what challenges companies face today when it comes to offering a customer experience that both satisfies and builds loyalty.