09:00 - 09:30

9:20 - 09:40

Main Stage

High tech for high touch

Guillaume Seneclauze
CEO Monoprix & Naturalia

09:30 - 10:00

09:30 - 10:00
Hall 1
ADEO transforms its after-sales service: an operational, financial and social success story.
Pierre Lemaire - Repair & After-Sales Service Leader, Adéo (Leroy Merlin, Bricoman, Weldom, ...)
Clémence Decouvelaere - Chief Revenue Officer, Platana
09:30 - 10:00
Room 2
You want to make a success of your product management data project, and you're not sure whether to implement a PIM or an MDM?

Christophe BREDECHE - LA REDOUTE
Laurent ORTOLA - Integrator, AJUSTEO
Dominique THOMAS - Retail Editor, SYNDIGO

09:30 - 10:00
Room 4
From Printemps to Lidl, from the most specific to the most extensive, presentation of Fibre use cases

Francis WEILL - Chief Sales Officer Entreprise Business & Alliances

9:40 - 10:10

Main Stage

World in peril: the moment for radical regeneration

Erik R. Peterson
Partner and Managing Director, Global Business Policy Council, Kearney

10:00 - 10:30

10:10 - 10:30

Main Stage

How Tech Transformation and Digital Innovation are shaping the future of Luxury at LVMH

Franck Le Moal
Group Information / Technology Director
10:00 - 10:30
Hall 1
Reconciling short and medium-term strategy with data science: Branding, CRM, Digital, Retail media...

Maximilien Variot - Senior Manager, Ekimetrics
Elodie Coureu - Global Consumer Activation & Media Strategy Manager, Groupe SEB

10:00 - 10:30
Room 2
Boost operational efficiency and deliver an excellent customer experience through training: testimonial from Celio's HR Director*.
Marie-Karine Tibi - HR Director, Celio
Joseph Daudré-Vignier - Account Executive, Rise Up
10:00 - 10:30
Room 3
Your best salespeople are your consumers - The power of UGC

Antoine Olive - VP Business Development

10:00 - 10:30
Room 4
CARREFOUR" case study: how customer feedback and opinions boost your sales and help you make better decisions.

Diego Chorny - CEO & cofounder, Shopadvizor
Philippe Lartigue - Retail expert, Former Carrefour Executive

10:00 - 10:30
Room 5
Salomon testimonial: How to keep your customer promise in a multi-brand, multi-country context.

Rémi Riberolles - IT Omnichannel Director, Amer Sports Group
Thomas Hindré - VP EMEA Sales, Fluent Commerce

10:30 - 11:00

10:30 - 11:20

Main Stage

Customer data: segmentation and activation

Émilie Darolles
President, West Europe & Key Accounts NielseIQ
Samir Amellal
CIO & CDO at Auchan Retail
Paolo Bonsignore
COO of Coop Italian Food
Bruno Delahaye
Head of Consumer Practice, Cathay Innovation
10:30 - 11:00
Hall 1
Second-hand fashion barometer: discover what consumers really want.

Candice François - Co-founder & COO, Igonogo
Florian Loeser - Co-founder & CEO, Igonogo
Camille Greco - Co-founder & CMO, CrushON

10:30 - 11:00
Room 2
Revolutionize your sales: Danone's success story through standardized product information management
Antoine Arrivet - Head of IT&Data for eCommerce, Danone
Jim Sullivan - Senior Sales Engineer, Salsify
10:30 - 11:00
Room 3
Optimizing the Supply Chain and Stimulating Innovation: The Key Role of PLM in Modern Retail

Morgan Colin - CIO, La Maison Chloé
Arnaud Walburger - Sales Geo Leader Central Europe, Centric Software

10:30 - 11:00
Room 4
Retail Media: The keys to success

Ugo Mellerin - Head of Clients France, dunnhumby
Raphaël Hétier - Sales Manager France, dunnhumby

10:30 - 11:00
Room 5
Balibaris accelerates omnichannel with Sinfin™ - Feedback

Dorian Candavoine - Digital & Omnichannel Director, Balibaris
Jérémy Domingo - CEO, Sinfin™

11:00 - 11:30

11:00 - 11:30
Hall 1
Data collaboration: from idea to measurement

Emmanuel Malkor - Data Collaboration Director, Carrefour
Clément Galeron - In the Memory Consulting Director, SES-imagotag Group

11:00 - 11:30
Room 2
Make data accessible to EVERYONE by querying your data in natural language.
Christophe Bernard - Principal Architect, Google Cloud
Joris Fayard - Customer Engineer, Google Cloud
11:00 - 11:30
Room 3
Shopify Plus & Private Equity: How Experienced Capital is accelerating the online growth of brands such as Sœur, Balibaris, le Slip Français, Oh My Cream...

Ségolène Lafay - Digital Growth Manager, Experienced Capital
Cyprien Schlegel - Operational Director - Digital Expert, Experienced Capital
David Bijaou - CEO, Colorz

11:00 - 11:30
Room 4
Payment optimization with Adyen: feedback from L'Occitane

Henri Valadier - IT Payment functional Lead, L'Occitane
Arnaud Chevalier - Head of Account Management, Adyen

11:00 - 11:30
Room 5
From Experience to AI: Reinvent Your Pricing Strategy with BOOPER

Ines Amor - Director Data Sciences & AI
Romain Genet - Director Consulting Pricing
Hugues Lafitte - President, BOOPER
Hervé Lachize - Sales Director, BOOPER

11:20 - 12:10

Main Stage

Will artificial intelligence kill off the humanity of commerce?

François Phan
Associate Director, Accenture
Clémence Sanlis
Retail design transformation Lead, Accenture
Laurent Thoumine
Managing Director Head of Retail in Europe

11:30 - 12:00

11:30 - 12:00
Hall 1
The outlook for unified commerce in 2024

Matthias Lecroix - Head of Sales France and Italy
Augustin Rieunier - Stripe Solution Architect
Sophie Cotsoyannis - Account Executive France

11:30 - 12:00
Room 3
GenAI, Retail Media... good data management is at the heart of successful use cases

Christophe Vallet - Partner, iQo
Jérôme Priouzeau - Partner, iQo
Farid Rahoui - Senior Manager, iQo

11:30 - 12:00
Room 4
The digital passport (DPP), a lever for accelerating circularity

Diana de Bernardy - Sector Manager Sustainability and Circularity - GSI
Bruno Vanhove - Senior Manager Sustainability - Inetum Consulting

11:30 - 12:00
Room 5
The end of bankcards: for faster, safer, greener and fairer payments.

Joël-Alexis BIALKIEWICZ - Chairman and Founder, Delupay

12:00 - 12:30

12:10 - 13:00

Main Stage

How can you become your customers' favorite retailer?

Olivier Dauvers
Journalist & publisher
12:00 - 12:30
Hall 1
Longchamp x Asana: a smarter way for e-commerce teams to work

Clémence Briane - International Senior Project Manager, Longchamp
Dana Ducros - Digital Project Manager, Longchamp
Corentin Rosado - Enterprise Growth, Asana

12:00 - 12:30
Room 2
Snowflake and Verbaudet: Darwin project: 3 months... and then Data

Cédric Packowski - Head of Data Intelligence Factory, Verbaudet
Sébastien Denche - Account Executive, Snowflake

12:00 - 12:30
Room 3
The power of user adoption for successful digital transformation projects
Stéphane Gaillard - CEO, Cristal Optimisations
Patrick Reboul - Sales & Marketing Director, Knowmore
Elodie BOLAFFI - Training Project Manager, Accenture
12:00 - 12:30
Room 4
How is AI revolutionizing decision-making in the retail sector?

Rupert Schiessl - CEO, Verteego

12:00 - 12:30
Room 5
IT transformation for retail: the Groupe Rocher experience

Matthieu Du Payrat - Supply Chain & Retail Activity Director, VISEO
Stéphane Maillet - Retail IT Director, Groupe Rocher

12:30 - 13:00

12:30 - 13:00
Hall 1
Retail bad buzz in retrospect: how to avoid a crisis?

Jean-Christophe Gatuingt - Co-founder, Visibrain
Julian Perez - Development Director, Visibrain

12:30 - 13:00
Room 2
How is DATASOLUTION accelerating the digitalization of the Monnaie de Paris customer and visitor experience?

Anne-Claire DESMARTIN CHASTEAU - Responsable Retail & E commerce, La Monnaie de Paris
Nicolas MARGUERITE - Directeur conseil - DATASOLUTION
Aurélien GOUTAL - Expert technique Adobe Commerce, DATASOLUTION

12:30 - 13:00
Room 3
How does Maison&Objet digitalize sales with the OroCommerce digital platform?

Laurent Desprez - Executive Vice President GM Europe, OroCommerce
Sinziana Marian - Director of Digital Activities, Maison&Objet
Julien Didier - President and Co-founder, Agence Dn'D

12:30 - 13:00
Room 5
Retail Insights 2023 by Locala: New Retail rebels
Brice Renvoizé - Marketin Director, Volkswagen Group Retail France
Olivier Vicaire - Director Used Vehicle Business, Volkswagen Group Retail France
Sandrine Préfaut - Managing Director Europe, Locala

13:00 - 13:30

13:00 - 13:50

Main Stage

New retail modes to respond to profound changes in customer journeys and expectations

Nicolas Guille
Project Director, McKinsey France
Nathan Labat
CEO & co-founder, The Forks
Matthieu Grymonprez
Global Leader Digital Data, Adeo
Nicolas J. Chevalier
Founder & CEO, E-Commerce Nation
13:00 - 13:30
Hall 1
Innovation in Action: Syndigo and Capgemini at the heart of Carrefour's PIM/MDM strategy

Alexis Morales - Data Program Manager and Product Owner of Group MDM, Carrefour
Yann Ortodoro - Engagement Director & Data Trust Offering Lead, Capgemini
Dominique Thomas - Regional Vice President France, Syndigo

13:00 - 13:30
Room 2
Akeneo & Google Cloud: How Gen AI is placing itself at the heart of Retail transformation?

Tanguy Meriadec - VP Western Europe, Akeneo
Frédéric Decaudin - Head of Data Analytics & LoB Solution Customer Engineers, Google Cloud France

13:00 - 13:30
Room 3
How Dr. Pierre Ricaud (Yves Rocher Group) transformed its search experience with Algolia

Charles-Edouard Drabe - Digital Projects and MCS Innovation Manager, Groupe Rocher
David Macadré - Senior Enterprise Account Executive, Algolia

13:00 - 13:30
Room 5
Redefining Engagement: Pioneering Gamification in the Virtual Loyalty Odyssey
Eran Galil - Co-Founder & CTO, ByondXR

13:30 - 14:00

13:30 - 14:00
Hall 1
MMM, a tool for managing and optimizing marketing activities at Lacoste

Guilhem Bodin - Partner Practice Media, Converteo
Amélie de la Masselière - Global online marketing director, Lacoste

13:30 - 14:00
Room 2
Rapid creation, replication and internationalization of D2C e-commerce sites using a composable headless commercetools architecture and Contentful CMS, Tarkett case study

Arnaud Beuillard - Commercial Director France & Belgium, Vaimo
Vincent Petrognani - Digital Director, Tarkett

13:30 - 14:00
Room 3
Autonomous Decarbonization

Frank Sullivan - Chief Commercial Officer, BrainBox AI

13:30 - 14:00
Room 4
How do you measure and reduce the environmental impact of your value chain when you're a retailer?

Thomas Guyot - Co-Founder, Traace

13:50 - 14:40

Main Stage

Tech at the heart of the luxury customer experience

Mathilde Haemmerlé
Partner, Bain
Laurent Dhennequin
Chief of Staff, Comité Colbert
Gonzague de Pirey
Chief Omnichannel and Data Officer, LVMH
Delphine Tour Helin
Global Beauty Tech & Retail Services Director, YSL Beauté
Gregory Boutté
Chief Client and Digital Officer, Kering

14:00 - 14:30

14:00 - 14:30
Hall 1
Returns: creating business value with Manhattan OMS

David Fontaine- Senior Director, Professional Services Consulting, Manhattan Associates

14:00 - 14:30
Room 2
Envisioning the 2050 Landscape by Accenture & Imprudence

 

14:00 - 14:30
Room 3
Stay ahead in a competitive landscape with successful customer engagement strategies.

Mathilde Guery - Global Director of Marketing Excellence, TheFork
Vesna Cosich - Vice-President of Enterprise Sales SEMEA, Braze

14:00 - 14:30
Room 4
Time management: what if you (finally) planned for the unexpected?

Rémi Malenfant - Director HR Innovation & Customer Experience, UKG

14:00 - 14:30
Room 5
Personalization and confidentiality: at the heart of the evolution of third-party cookies

Mathieu Robin - Sales Director France, Bloomreach

14:30 - 15:00

14:50 - 15:40

Main Stage

From barcode to augmented QR Code: a revolution in the making

Vanina Prélat L'Herminier
Journalist
Nathalie Cabut
Head of Digital Services L'Oréal
Stéphane Lannuzel
Beauty Tech Program Director, L'Oréal
Delphine Lebas
Director of Development and Sustainable Transformation GEMO
Miguel Angel Gonzalez Gisbert
Global Chief Technology & Data Officer at Carrefour
Didier Veloso
Executive Chairman & CEO
14:30 - 15:00
Hall 1
How can you successfully digitalize your logistics?

Setry Rabejaona - Senior Solution Consultant, Anchanto

14:30 - 15:00
Room 2
A mobile vendor solution at the heart of Thom Group's digital strategy, with integration of SoftPos for POS-free mobile payment.
Arnaud AFFERGAN - Mobile Solutions Manager, Rayonnance
Vincent Duno - CIO, Thom Group
Nicolas Delalande - Channel Account Manager, Zebra
14:30 - 15:00
Room 3
From Potential to Profits: Powering the full E-commerce Growth Opportunity

Daniel Ducrocq - VP WE Retailer Vertical & A3Distrib General Manager

14:30 - 15:00
Room 4
Re-enchanting the retailer & CPG relationship with 3D and virtual reality
Marine Cansse - Shopper and Merchandising Manager
Orlane Lecharpentier - Merchandising Manager, Lindt & Sprüngli (France)
14:30 - 15:00
Room 5
Accelerating retail transformation: How can technology drive innovation?
Zacharie Lahmi

15:00 - 15:30

15:00 - 15:30
Hall 1
Leroy Merlin x Asana: a smarter way of working for legal, purchasing and supply chain departments

Amel Rechid - Legal manager - Purchasing, Supply Chain & Digital, Leroy Merlin
Pierre-Alexandre Bernard - Enterprise Growth, Asana

15:00 - 15:30
Room 2
Sharing 2024 trends in last-mile delivery: "focus on return flow logistics" with Circular X

Matthieu Bonenfant - CMO, Woop
Gautier Feld - Co-founder, Circular X

15:00 - 15:30
Room 3
Unit product data as strategic as customer data, NFC - RFID - QR code: Unit tracking technologies and best use cases

Yves Curtat - CEO & Founder, Retail Reload

15:00 - 15:30
Room 4
How are AI and Data transforming the retail sector?

Franck BELLENGER - Business Unit Manager , Axians Data Analytics
Amel SAHLI - IA Team Leader, Axians Data Analytics

15:00 - 15:30
Room 5
Up to 45% increase in efficiency across Luxury Fashion content localization : NOT a dream but FARFETCH's reality!

Pol Kayuka - Sales Team Lead, SYSTRAN
Olivia Payen - Senior Localization Manager, FARFETCH

15:30 - 16:00

15:40 - 16:30

Main Stage

Discount chains and the role of private labels

Émilie Darolles
President, West Europe & Key Accounts NielseIQ
Corinne Dauby
Sales and Marketing and Sales Director for Private Label products, Carrefour
Giorgio Santambrogio
CEO Gruppo VèGè
Edwin Verheul
Private Label Diretor, EMD
15:30 - 16:00
Hall 1
How SMCP optimizes its open-to-buy and pre-season purchasing processes with Anaplan.

Inés Muguruza Churruca - Transformation Director at SMCP - Sandro, Maje, Claudie Pierlot, De Fursac
Paul Hamelin - Major Account ExecutiveField Sales - EMEA, Anaplan

15:30 - 16:00
Room 2
Putting an end to Batch and Blast. Practical applications of AI to boost marketing productivity, increase revenue and customer loyalty.

Sebastien Icardi - PST Director, Insider
Thibault Renout - Account Director, Insider

15:30 - 16:00
Room 3
Shaping tomorrow's retail: how to engage the new generation of consumers with emerging technologies? Testimonial from Etam and Bouygues Telecom (Forfait Source)
Faustine Samyn - CRM & Customer Experience Director, Etam
Jérôme Cornu - Innovation Marketing and Communication Lead, Bouygues Telecom
Séraphie De Tracy - CEO & Co-founder, Cohort
Karen Jouve - CEO & Co-founder, Doors Consulting Group
15:30 - 16:00
Room 4
Omnichannel, integrated, real-time loyalty program: the inspiring story of KFC France

Clémence Raidin - CRM & Loyalty Consultant, Comarch
Antoine Rucho - Head of E-commerce & CRM, KFC France

16:00 - 16:30

16:00 - 16:30
Room 2
3 technological solutions from Havas to transform retailers' PAC :

Virginie Sablé - Development Director, CSA Géostratégie
David Mingeon - Managing Director, Havas Commerce France
François Barral - President, Havas Factory
Thierry Fontaine-kessar - Director, Csa Data Consulting

16:00 - 16:30
Room 3
Data strategy for Cdiscount's marketplace platform

Cosme Charlier - IT Architecture Director, Cdiscount

16:30 - 17:30

Main Stage

Beyond borders: spotlight on 4 retail innovations

Speedsize
Weezmo
Syte
Squadded

Discover the full TFR2023 conference program

Participate in the retail event of the year!

NOVEMBER 28 & 29, 2023 - PARIS PTE DE VERSAILLES
*Exclusive offer for retailers