Locala presents the 4th edition of its Retail Insights barometer.
Discover the major trends that will shake up retail in 2024 and shape the future in 2025. Sustainable development, inflation, digitalization, omnichannel... The New Retail has taken hold and is imposing its standards.

At this conference, we'll be presenting Meta solutions for measuring and optimizing your e-commerce or omnichannel campaigns. These solutions are based on an advertiser's ability to track customer interactions, in order to reconcile these with advertising impressions made on Meta platforms.

EKOO, the audio solution that boosts sales!

Discover with the Damart team how they are transforming their e-commerce with EKOO audio tips, dramatically increasing their conversions.

Engage, reassure, and talk to your customers like an advisor who's always available for a more human and efficient customer experience!

70% of transformation projects in large companies fail. The transformation of after-sales service, a key driver of customer satisfaction, is no exception.

In 2020, Carrefour launched the ECOR project aimed at transforming its after-sales service to make it omnichannel, and chose the Revers.io platform to carry out the project.

Find out more about this testimonial:
➡️ How to successfully implement a customer service transformation project in a large group
➡️ How to align a cross-functional transformation project involving 5 departments (customer service, e-commerce/commerce, logistics, purchasing, finance) internally.
➡️ How to turn your after-sales service into a profit center by centralizing information and automating processes.

Conference moderated by Clément Oudard, Service Delivery Manager at Revers.io, and Sébastien Bernard, Head of Omnichannel/Trade Project Development at Carrefour.

AI is revolutionizing all aspects of e-commerce (acquisition, customer relations, management...).
Do you know how to make the most of it to maximize your efficiency, save time and boost your sales tenfold?
Come to our workshop to get ahead of your competitors today.

BOOPER software incorporates AI to anticipate demand, relies on machine learning to fine-tune prices, performs real-time analysis for optimal responsiveness, and leverages personalization for unique customer experiences. These advances enhance the effectiveness of price optimization, improve the customer experience and maximize revenues.

BOOPER software incorporates AI for demand forecasting, relies on machine learning for precise price adjustments, conducts real-time analysis for optimal responsiveness, and prioritizes personalization for unique customer experiences. These advancements enhance pricing optimization efficiency, elevate customer experiences, and maximize revenue.

Discover how technological innovations can transform your market and accelerate sales growth. Through the testimonies of Younited, instant credit specialist, and Sunology, solar solutions expert, this conference will highlight concrete strategies for integrating disruptive technologies, enhancing the customer experience and optimizing sales performance. Explore how these companies are using technology to innovate and stay competitive in a changing economic context. An inspiring session for companies wishing to leverage technology to differentiate and grow.

In today's competitive retail market, leveraging data-driven pricing is essential for maximizing margins while staying agile to market shifts. This session will explore how smart pricing strategies can help retailers outperform competitors and drive profitability.

This conversation explores Dsquared2's journey in redefining luxury customer experience, from seamless inventory management to personalized service, all enabled by innovative technology. Learn how our partnership addresses the unique challenges in fashion retail and sets new standards in digital transformation, customer engagement, and operational excellence. Don't miss this opportunity to gain insights from industry leaders at the forefront of fashion tech.