Tech for Retail - Europe's leading trade fair for technological and eco-responsible retail innovations TFR2023 " TOPCOACH
Enhance your sales force's expertise and turn every customer interaction into a success!
Efficiency and customer satisfaction are at the heart of our commitment to boosting your business success. In the face of increasingly well-informed consumers, we provide innovative solutions to strengthen your teams and maximize your performance.
Our solutions:
TopCoach :
TopCoach is a microlearning application that enables you to train your teams seamlessly and effectively from the launch of new products. Thanks to interactive and entertaining modules created by our teams, your sales staff receive comprehensive and constantly updated training. In addition to training, TopCoach offers a toolbox including numerous AI-enhanced sales support tools. Its fun dimension, with quizzes and challenges, boosts the commitment and performance of your teams. Finally, a dedicated Customer Success team for each of our customers ensures optimal management of the application, monitoring over 80 KPIs in real time to guarantee your success.
QR Coach:
Reinvent the customer experience: With a simple scan, no application required, your customers have instant access to videos, product information, current promotions, and even artificial intelligence assistance to guide their purchases. This customizable support, available in-store or on various marketing media, enriches the customer experience.
TopContent:
TopContent aims to revolutionize the online shopping experience by offering informative, unbiased product videos. Unlike traditional advertising, our videos don't aim to sell a specific product or promote a brand. Instead, they focus on presenting the uses and specifics of products in a neutral way, highlighting real benefits and different use cases.All our content is produced in-house in our own studio.
TopStore :
Optimize your sales force in the field TopStore modernizes sales team management by offering a cost-effective and efficient solution. By pooling resources and optimizing visits, this solution reduces costs while providing greater visibility on team performance. With advanced tools such as scoring, video walls and surveys, TopStore helps you improve your operations and monitor performance in real time.
We invite you to discover our solutions in action, and to discuss your specific needs on our stand at the show. Come and meet us to explore how we can help you achieve your business objectives with our innovative solutions.