123 Main Street, New York, NY 10001
- November 26-27, 2024
- Paris Expo - Hall 4
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123 Main Street, New York, NY 10001
Dedicated to B2C & B2B companies, Fluent Order Management is a flexible and scalable omnichannel order management solution. Fluent Order Management covers all the components of unified commerce: order orchestration, in-store 'pick and pack' processes (fulfillment scenarios), unified inventory view and location management, customer experience optimization: Click & Collect, Ship From Store, Home Delivery, omnichannel customer service, ... Backed by a strong network of integrator partners, Fluent Order Management enables retailers to ensure that they sell what they have in stock profitably, put an end to out-of-stocks and formulate a 100% reliable customer promise. References: Kingfisher, L'Oréal, Prada, etc.
Rémi Riberolles - IT Omnichannel Director, Amer Sports Group
Thomas Hindré - VP EMEA Sales, Fluent Commerce
Amer Sports, a world leader in sports and outdoor products (including brands such as Wilson, Salomon, Atomic, Peak Performance and Armada), has teamed up with Fluent Commerce to improve its customer promise. In an international context, the group expressed a strong desire to preserve the specificities of each brand and each market. Flexibility was therefore an essential criterion for Amer Sports.
Rémi Riberolles, the group's IT Omnichannel Director, will talk about the complexity of the omnichannel scenarios implemented. You'll discover how this ambitious project was implemented in just 6 months.
