INVITATION

invites you to Tech For Retail

THE EUROPEAN RETAIL EXHIBITION • Season #6 
November 30 - December 1, 2026 • Paris Expo, Porte de Versailles

Antadis

Exhibitor
Reserve your free pass now!
*Offer exclusively for retailers, badge value €440 incl. vat
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Antadis

http://www.antadis.com
F86
We are an e-commerce expert agency and have been leading ambitious projects in creation, redesign, and replatforming for over 20 years. Several e-commerce success stories have trusted us for years to maintain and evolve their digital ecosystems. Our teams deliver your digital projects, ranging from the simplest ones with a Low code approach to the most advanced composable e-commerce infrastructures requiring the combination of our various technical and functional expertises.

Our conferences

Dec 1, 2026
10:40 AM11:10 AM
Salle 4
Partner conference

When AI Helps Customers Visualise Their Ideas: Heytens’ New Customer Journey

How can brands combine the autonomy offered by digital tools with the human expertise essential to delivering a premium experience? Heytens, a Flemish-origin brand specialising in made-to-measure window treatments, has reimagined its customer journey by putting digital technology and artificial intelligence at the service of its craftsmanship. The challenge: to support each customer at the right moment, according to the stage of their project, without compromising on the quality of personalised advice, measuring services and expert installation. Through an omnichannel approach, Heytens and Antadis have developed new digital journeys that enable customers to explore their ideas, refine their projects with an AI-powered advisor and visualise their future window treatments through photorealistic renderings before booking an appointment with a human advisor. This conference will explore how digital technology and AI can create a smoother customer journey, bridge the gap between inspiration and decision-making, and strengthen the complementarity between technology and human expertise to drive customer acquisition and satisfaction.
rémi POIRSON
HEYTENSDirecteur marketing et digital
Mathilde Abgrall
AntadisCMO Associée
NEW TECHNOLOGIES / IAE-COMMERCE & OMNICHANNEL

THE FUTURE IS NOW!


Tech For Retail, the event that defines the evolution of retail through tech.

Tech for Retail is the European trade show that is reinventing retail. It offers a comprehensive and relevant overview of digital tools and technological and eco-responsible innovations for the retail professions. From Supply Chain to Customer Loyalty, technology is imposing itself on retailers, more and more every day and at every level.
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