Successfully transform with AI and cut your IT costs in half

Nov 30, 2026 | 12:40 PM - 1:10 PM
NEW TECHNOLOGIES / IA IT (COMPUTING)E-COMMERCE & OMNICHANNEL MERCHANDISE & TRADE STORE SOLUTIONS / POS SUPPLY CHAIN & LOGISTICS

Description

The Kooples has undertaken a major transformation to integrate AI into its business, strengthen its AI capabilities, and cut its IT costs in half. Arnaud Reytan, President of The Kooples, looks back on this transformation.

Presented by

Bertrand Fredenucci

CEO

Alphalyr

Arnaud Reytan

Président

The Kooples

By

Suggested Sessions

Nov 30, 2026

10:00 AM - 10:50 AM

Départ des visites guidées - Stand L66

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

When AI becomes the sales associate's constant partner - enhancing service without diminishing the human touch.

Nov 30, 2026

10:00 AM - 10:30 AM

Salle 1

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

Gift cards are no longer limited to a brand’s own sales channels. Distributed through employee benefit platforms, loyalty programmes, employee reward schemes and other partner ecosystems, they help...

Olivia Moreau

Swarovski

Corporate Gift Manager

Départ des visites guidées - Stand L66

Retail Tour - Connected Store: In-Store Retail Media, Minimalism, and Emotional Engagement

The store is reinventing itself as a profitable brand temple - streamlined, impactful, and built to capture attention.

Nov 30, 2026

11:00 AM - 11:50 AM

Départ des visites guidées - Stand L66

Agentic Commerce & GEO: Staying Visible in a Clickless World

When AI assistants search, compare, and purchase on behalf of customers: moving from SEO to GEO to remain discoverable.

The european retail exhibition

30 november - 1st december 2026 • Paris Expo, Porte de Versailles

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Successfully transform with AI and cut your IT costs in half

Nov 30, 2026 | 12:40 PM - 1:10 PMNEW TECHNOLOGIES / IA IT (COMPUTING)E-COMMERCE & OMNICHANNELMERCHANDISE & TRADESTORE SOLUTIONS / POSSUPPLY CHAIN & LOGISTICS

Description

Bertrand Fredenucci

CEO

Arnaud Reytan

Président

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

Retail Tour - Connected Store: In-Store Retail Media, Minimalism, and Emotional Engagement

Agentic Commerce & GEO: Staying Visible in a Clickless World

Nov 30, 2026 | 12:40 PM - 1:10 PM
NEW TECHNOLOGIES / IA IT (COMPUTING)E-COMMERCE & OMNICHANNEL MERCHANDISE & TRADE STORE SOLUTIONS / POS SUPPLY CHAIN & LOGISTICS