Luxury Tour – Luxury Meets the AI Era: Preserving Exclusivity, Desirability, and Hyper-Personalized Service

Nov 30, 2026 | 11:00 AM - 11:50 AM
NEW TECHNOLOGIES / IA

Description

How to Protect Exclusivity When Technology Becomes a Commodity

Suggested Sessions

10:00 AM - 10:50 AM

Départ des visites guidées - Stand L66

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

When AI becomes the sales associate's constant partner - enhancing service without diminishing the human touch.

11:00 AM - 11:50 AM

Départ des visites guidées - Stand L66

Agentic Commerce & GEO: Staying Visible in a Clickless World

When AI assistants search, compare, and purchase on behalf of customers: moving from SEO to GEO to remain discoverable.

12:40 PM - 1:10 PM

Successfully transform with AI and cut your IT costs in half

The Kooples has undertaken a major transformation to integrate AI into its business, strengthen its AI capabilities, and cut its IT costs in half. Arnaud Reytan, President of The Kooples, looks back...

Bertrand Fredenucci

1:00 PM - 1:50 PM

Départ des visites guidées - Stand L66

Head Office Productivity: AI Agents, No-Code, and Support Functions

When AI reshapes corporate support functions and redefines the roles of headquarters teams.

The european retail exhibition

30 november - 1st december 2026 • Paris Expo, Porte de Versailles

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