Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

Nov 30, 2026 | 10:00 AM - 10:50 AM
NEW TECHNOLOGIES / IA CRM & CUSTOMER SERVICE STORE SOLUTIONS / POS

Description

When AI becomes the sales associate's constant partner - enhancing service without diminishing the human touch.

Suggested Sessions

10:00 AM - 10:50 AM

Départ des visites guidées - Stand L66

Retail Tour - Connected Store: In-Store Retail Media, Minimalism, and Emotional Engagement

The store is reinventing itself as a profitable brand temple - streamlined, impactful, and built to capture attention.

11:00 AM - 11:50 AM

Départ des visites guidées - Stand L66

Agentic Commerce & GEO: Staying Visible in a Clickless World

When AI assistants search, compare, and purchase on behalf of customers: moving from SEO to GEO to remain discoverable.

11:00 AM - 11:50 AM

Départ des visites guidées - Stand L66

Luxury Tour – Luxury Meets the AI Era: Preserving Exclusivity, Desirability, and...

How to Protect Exclusivity When Technology Becomes a Commodity

12:00 PM - 12:50 PM

Départ des visites guidées - Stand L66

Beauty Tour – Experiential Beauty: When the Store Becomes a Transformative Destination for Customers

Beauty stores no longer simply sell products - they diagnose, guide, and immerse customers in branded experiences. When experience matters more than the transaction.

The european retail exhibition

30 november - 1st december 2026 • Paris Expo, Porte de Versailles

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