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THE EUROPEAN RETAIL EXHIBITION • Season #6
November 30 - December 1, 2026 • Paris Expo, Porte de Versailles
ZigZag
ZigZag
F28
ZigZag is the world's most connected network for post-purchase and returns.
The solution enables retailers and pure players to centralize, in a single environment, parcel tracking, returns and refunds management, delivery incident detection, carrier claims, and logistics performance monitoring.
Beyond technology, ZigZag relies on a leading global logistics infrastructure: 220 partner warehouses, 1,500 transport services, and 500,000 drop-off points covering 170 countries. This allows it to manage both the data and the physical flows related to returns and exchanges.
By unifying data, logistics flows, and post-purchase customer communications, ZigZag helps reduce operational costs, monitor logistics performance in real time, and deliver a proactive, personalized customer experience.
Since 2016, more than 900 brands, including Courir, Zara, Maisons du Monde, L'Occitane en Provence, Carrefour, and Fnac, have relied on ZigZag to manage their post-purchase.
The european retail exhibition
30 november - 1st december 2026 • Paris Expo, Porte de Versailles
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