From fixing to building: how Diptyque is getting its commerce ready for tomorrow with Shopify

Dec 1, 2026 | 2:00 PM - 2:30 PM
NEW TECHNOLOGIES / IA E-COMMERCE & OMNICHANNEL

Description

Diptyque moved every market to Shopify in one launch. Eugénie Samama shares how a 1961 luxury house left its legacy stack behind, and what comes next for its commerce.

By

E78

Suggested Sessions

Nov 30, 2026

10:00 AM - 10:30 AM

Salle 4

AI agents are bringing undeniable changes to online shopping journeys. While remaining loyal to...

Agentic commerce is booming. While autonomous flows are considered as the new frontier, Human in the loop flows are now a reality. This panel discussion aims to address the perspectives of...

Emmanuelle Fenard

Responsable business développement innovation

XAVIER VASLIN

Credit Agricole Payment services

Responsable Innovation

Bruno Kovacs

Responsable Etudes et Standardisation Sécuritaires

Départ des visites guidées by Accenture - Place TFR

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

When AI becomes the sales associate's constant partner - enhancing service without diminishing the human touch.

Nov 30, 2026

10:00 AM - 10:30 AM

Salle 3

Engine, speed & AI: reinventing financial management

Sophie Cornay

QONTO

Business Unit Manager

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

Gift cards are no longer limited to a brand’s own sales channels. Distributed through employee benefit platforms, loyalty programmes, employee reward schemes and other partner ecosystems, they help...

Olivia Moreau

Swarovski

Corporate Gift Manager

Anaïg Williamson

Buybox

Key Account Manager

From fixing to building: how Diptyque is getting its commerce ready for tomorrow with Shopify

Dec 1, 2026 | 2:00 PM - 2:30 PM
NEW TECHNOLOGIES / IA E-COMMERCE & OMNICHANNEL

Description

By

Suggested Sessions

AI agents are bringing undeniable changes to online shopping journeys. While remaining loyal to...

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

Engine, speed & AI: reinventing financial management

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

The european retail exhibition

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Cookie Policy

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From fixing to building: how Diptyque is getting its commerce ready for tomorrow with Shopify

Dec 1, 2026 | 2:00 PM - 2:30 PMNEW TECHNOLOGIES / IAE-COMMERCE & OMNICHANNEL

Description

AI agents are bringing undeniable changes to online shopping journeys. While remaining loyal to...

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

Engine, speed & AI: reinventing financial management

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

General Terms and Conditions

Privacy policy

Cookie Policy

Terms of use

Contact

Dec 1, 2026 | 2:00 PM - 2:30 PM
NEW TECHNOLOGIES / IA E-COMMERCE & OMNICHANNEL