Agentic Marketing in Action: Real-World Use Cases with The Bradery

Nov 30, 2026 | 4:40 PM - 5:10 PM
NEW TECHNOLOGIES / IA MARKETING & COMMUNICATION CRM & CUSTOMER SERVICE

Description

How do you combine predictive AI and AI agents to deliver better customer experiences and stronger retail performance? DinMo and The Bradery share concrete, field-tested use cases and what it takes to make them work.

Presented by

Emma Fournier

CRM & Lifecycle Manager

The Bradery

Oussama Ghanmi

CEO

DinMo

By

V79

Suggested Sessions

Nov 30, 2026

10:00 AM - 10:30 AM

Salle 4

AI agents are bringing undeniable changes to online shopping journeys. While remaining loyal to...

Agentic commerce is booming. While autonomous flows are considered as the new frontier, Human in the loop flows are now a reality. This panel discussion aims to address the perspectives of...

Emmanuelle Fenard

Responsable business développement innovation

XAVIER VASLIN

Credit Agricole Payment services

Responsable Innovation

Bruno Kovacs

Responsable Etudes et Standardisation Sécuritaires

Départ des visites guidées by Accenture - Place TFR

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

When AI becomes the sales associate's constant partner - enhancing service without diminishing the human touch.

Nov 30, 2026

10:00 AM - 10:30 AM

Salle 3

Engine, speed & AI: reinventing financial management

Sophie Cornay

QONTO

Business Unit Manager

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

Gift cards are no longer limited to a brand’s own sales channels. Distributed through employee benefit platforms, loyalty programmes, employee reward schemes and other partner ecosystems, they help...

Olivia Moreau

Swarovski

Corporate Gift Manager

Anaïg Williamson

Buybox

Key Account Manager

Agentic Marketing in Action: Real-World Use Cases with The Bradery

Nov 30, 2026 | 4:40 PM - 5:10 PM
NEW TECHNOLOGIES / IA MARKETING & COMMUNICATION CRM & CUSTOMER SERVICE

Description

Presented by

Emma Fournier

CRM & Lifecycle Manager

Oussama Ghanmi

CEO

By

Suggested Sessions

AI agents are bringing undeniable changes to online shopping journeys. While remaining loyal to...

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

Engine, speed & AI: reinventing financial management

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

The european retail exhibition

General Terms and Conditions

Privacy policy

Cookie Policy

Terms of use

Contact

Agentic Marketing in Action: Real-World Use Cases with The Bradery

Nov 30, 2026 | 4:40 PM - 5:10 PMNEW TECHNOLOGIES / IAMARKETING & COMMUNICATIONCRM & CUSTOMER SERVICE

Description

Emma Fournier

CRM & Lifecycle Manager

Oussama Ghanmi

CEO

AI agents are bringing undeniable changes to online shopping journeys. While remaining loyal to...

Augmented Sales Associate: Clienteling, AI Copilots, and Mobility

Engine, speed & AI: reinventing financial management

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

General Terms and Conditions

Privacy policy

Cookie Policy

Terms of use

Contact

Nov 30, 2026 | 4:40 PM - 5:10 PM
NEW TECHNOLOGIES / IA MARKETING & COMMUNICATION CRM & CUSTOMER SERVICE