#Colissimo: Ship from Store: From Omnichannel Promise to Operational Reality

Dec 1, 2026 | 12:40 PM - 1:10 PM
E-COMMERCE & OMNICHANNEL SUPPLY CHAIN & LOGISTICS

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Suggested Sessions

10:00 AM - 10:30 AM

AI agents are bringing undeniable changes to online shopping journeys. While remaining loyal to...

Agentic commerce is booming. While autonomous flows are considered as the new frontier, Human in the loop flows are now a reality. This panel discussion aims to address the perspectives of...

Emmanuelle Fenard

Responsable business développement innovation

Credit Agricole Payment services

Responsable Innovation

Responsable Etudes et Standardisation Sécuritaires

Myriam Bourgeot

Déléguée générale

10:00 AM - 10:30 AM

From distribution to performance: how Swarovski is unlocking the full potential of its gift card

Gift cards are no longer limited to a brand’s own sales channels. Distributed through employee benefit platforms, loyalty programmes, employee reward schemes and other partner ecosystems, they help...

Corporate Gift Manager

Anaïg Williamson

Key Account Manager

10:40 AM - 11:10 AM

Beyond ROAS: how to steer your e-commerce in the age of AI

Google, Amazon and LLMs are changing how consumers discover, choose and buy. Product search is moving to Gemini, ChatGPT, or even Claude customer journeys are multichannel, and steering on ROAS or a...

10:40 AM - 11:10 AM

Delivering on Every Customer Promise Through Real-Time Orchestration and Now Agentic AI

In a retail environment where immediate availability and customer experience go hand in hand, delivering on the customer promise requires real-time execution. This is exactly what Kbrw enables every...

Mickaël Maillot

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