Humanskills - AI saves everyone time. How can it save time for the whole team?

Description

AI saves everyone time. How can it save time for the whole team? Lessons learned from the development team of a major European travel and leisure company. Eight out of ten people who use AI at work say it makes them more productive. Yet only around one in five organizations has put the means in place to measure it. At a major European travel and leisure company, the request is clear: bring AI agents into the team responsible for developing the booking website. On day one, we discover they already exist on a few developers’ machines: one agent that writes code, another that tests it. No one knows how much they cost or what value they deliver. Over three months, we turn these individual tools into a solution for the entire team: the two agents rely on a third, which has a comprehensive understanding of the codebase and documentation. And we measure the productivity gains across the whole team, rather than relying solely on individual perceptions. We’ll also share what didn’t go according to plan! The case study focuses on software developers, but the three key lessons apply equally to other functions, including marketing, customer service and product teams. You’ll leave with three questions you can ask your teams as soon as you get back.

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