How Fermob enhanced its B2B customer experience and boosted sales with Visiativ Commerce ?

Dec 1, 2026 | 1:20 PM - 1:50 PM
E-COMMERCE & OMNICHANNEL CRM & CUSTOMER SERVICE

Description

Join Benjamin BALATIN from Fermob as he shares his experience with the deployment of the Visiativ Commerce Suite. Discover how Fermob leveraged its PIM, B2B sales portal, and dedicated digital tools to transform its international B2B customer experience, streamlining processes from product data management to after-sales service. A concrete customer story highlighting key use cases, business benefits, and lessons learned, designed for organizations looking to accelerate and structure their omnichannel strategy.

Presented by

Benjamin Balatin

Directeur Transformation

Vincent Coelho

Responsable Grands Comptes

Visiativ Software

By

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